A smart e-commerce system that provides its users with all the solutions required to carry out e-commerce activities—such as marketplace, product pool, supplier panel, management panel, order tracking system, inventory tracking system, customer service, payment gateway, supplier-specific smart website, wholesale demand management, auditing, market protection system, risk management, AI and IA—and provides the necessary trainings to use all of these.
SHOPEXI MARKETPLACE
It processes and matches the organic data it receives from suppliers and consumers using local software solutions.
It categorizes the processed organic data according to consumer and supplier needs and divides it into options.
Through its interfaces, it makes processed organic data accessible, readable, and secure for marketplace components, and turns it into a purchasable product.
It offers all software solutions required for marketplace components— including marketing, research, purchasing, selling, order tracking, cancellation, returns, and invoicing—through the shopexi MARKETPLACE view.
With the market protection system it developed, it protects suppliers and consumers; in any supplier-consumer dispute, it makes the required payments to the parties within the scope of market protection and requests that the product be transferred to the collection center for review. After the necessary documentation and examinations, it takes the required measures for a secure marketplace.
Suppliers can sell their products on Shopexi Marketplace with a fixed 13% commission rate as TEK - LOT - JET.
Shopexi marketplace membership, product listing, order tracking, customer service, and the use of all other marketplace features are free forever!
SUPPLIERS WHO SWITCH TO THE PAID SMART PANEL CAN IMPROVE THEIR BRAND AWARENESS AND ONLINE PRESENCE BY USING SHOPEXI SMART E-COMMERCE SYSTEM TOOLS, AND CAN BENEFIT FROM TRAINING, AUDITING, AND RISK MANAGEMENT SERVICES.
AS A SHOPEXI BI+SMART MEMBER, YOU CAN START DOING SMARTSHIPPING RIGHT AWAY!!!
Shopexi bi+smart: It is the management panel and access to the operational tools of the smart e-commerce systems project titled “Smartshipping”, which is an innovation within Shopexi’s online commerce systems. Suppliers who switch to the paid +smart panel, in addition to the free Shopexi marketplace features, can create their online brand presence within minutes and access the tools needed to start e-commerce securely through their own smart websites.
For suppliers who move to the +Smart panel, marketplace data is reprocessed and presented in formats that fit their needs, and they are provided access to the features required to build secure B2B relationships with other businesses. This data transformation and control includes: a smart website integrated with Shopexi secure marketplace rules, payment gateway, affiliate program, wholesale demand management, dedicated customer service, integration of B2B channels for smart suppliers, 24/7 auditing, risk management, and e-commerce trainings.
WHOLESALE DEMAND MANAGEMENT
Shopexi suppliers who switch to the smart panel, in addition to the free marketplace sales channels TEK - LOT - JET channels, can also receive in return for a 5% payment gateway and operating fee WHOLESALE DEMAND and can submit price offers for wholesale purchase demands entered into the system. Wholesale orders received can only be managed through the smart panel.
SMART WEBSITE
With the +smart website that requires no software or webmaster knowledge, brands can create their online presence within minutes and start marketing activities through their own websites by paying only a 5% payment gateway and operating fee. After Shopexi Marketplace document checks are completed, the +smart website goes live in 3 simple steps, and your Shopexi marketplace products are also published on your smart website with the same content and terms. Moreover, sales made through the smart website are subject to only a 5% virtual POS and operating fee, independent of Shopexi marketplace commissions.
All orders, questions, and comments received from the +smart site are managed through the Shopexi supplier panel, and any changes made in the Shopexi Marketplace supplier panel (document information, business information, social media address changes, or newly added products) are simultaneously updated on your +smart website as well. As a result of reviews, products that cannot meet Shopexi marketplace legal, ethical, and market protection standards are not published on your website or on the marketplace; however, the product supplier is asked to revise them and the necessary support/training is provided to the supplier free of charge by Shopexi auditors.
In addition to all TEK - LOT - JET sales channels used in Shopexi Marketplace, a wholesale demand collection channel can also be used on the supplier’s website under the supplier’s own brand and name.
AFFILIATE POOL
+smart suppliers add relevant products to the affiliate pool from the “My Products” tab so that other +smart suppliers can instantly offer these products for sale on their own websites under Shopexi marketplace prices and terms; and in addition to the 13% Shopexi marketplace commission rate, they declare and undertake that the net 5% affiliate / sales-partnership payment (total 18%) will be deducted from the wallet and the 5% affiliate earnings will be transferred to the affiliate seller.
Suppliers using a +smart website can also view other +smart suppliers’ products in the affiliate pool, list the products they find suitable for their +smart website stores and portfolios on their own websites with a single click, and earn 5% passive income from affiliate product sales. Details of affiliate products sold from any +smart site are shown in detail in the stall panel of the main supplier who owns the product with an affiliate order note, and all order operations are carried out by the main supplier.
For products sold as affiliates, the process continues for the main supplier just as it does for products sold on Shopexi Marketplace or on their own smart site. While all required product, delivery, cancellation/return, and customer service processes are provided by the main supplier, the affiliate seller can only view the process in real time.
RISK MANAGEMENT AND AUDITING
All KVKK/GDPR, SSL, agreements, and payment gateway documents required to complete your online brand presence and smart website setup with your own domain name are automatically uploaded to your smart site in a way that is adapted to your company information. Every product you add to your smart site or any change you make to your business documents is audited by Shopexi auditors and, after passing the required checks, is updated on your smart site and in your store.
Smart websites are sites that belong to your brand and domain, under the supervision of Shopexi auditors. Smart websites accept Shopexi’s market protection system and secure marketplace conditions as they apply in Shopexi Marketplace, and in particular commit to the same protections and guarantees to consumers and sub-dealers. Content that violates the market protection system or secure marketplace rules is stopped by Shopexi auditors before being published on your site or on the internet.
For suppliers who have not yet built brand awareness, the necessary branding, online presence creation, smart panel usage screen, and smartshipping trainings are provided to suppliers by Shopexi experts.
It is the risk management system that Shopexi bi+smart smart e-commerce systems provide to their users free of charge in return for certain rules and commitments. The Market Protection System operates within the scope of Secure Marketplace Rules and becomes inactive outside of them. You can access the Secure Marketplace Rules HERE.
Shopexi bi+smart smart e-commerce systems provide a purchase guarantee within 24 hours for issues related to orders, products, and returns that suppliers and/or consumers cannot resolve mutually within 24 hours.
HOW DOES THE MARKET PROTECTION SYSTEM WORK?
In the event of any potential dispute between the consumer and the supplier, if the problem cannot be resolved between the parties within 24 hours, shopexi.com purchases the problematic transaction by completing the necessary return and payments to the parties in full, including shipping costs, within the scope of market protection, and requests that the product be sent to our collection center for review. After the necessary documentation and examinations, the measures deemed appropriate for a secure marketplace are taken by shopexi.com.
The Market Protection System, which is the risk management service of Shopexi bi+smart smart e-commerce systems, is a “plasma” system. It cannot be activated or deactivated by the supplier or the consumer. Within the system, from the moment an order is created, the market protection system starts to cover both the supplier and the consumer.
The entire process—system log records, supplier and consumer data entries, consumer-supplier correspondence, dispute and resolution processes—is monitored and recorded by shopexi.com. It is activated if there are problems that cannot be resolved mutually within 24 hours. The Market Protection System operates within the scope of Secure Marketplace Rules and becomes inactive outside of them. You can access the Secure Marketplace Rules HERE.
What the market protection system focuses on is identifying the source of issues that arise within Shopexi bi+smart smart e-commerce systems, researching solution paths, and preventing potential misuse for both suppliers and consumers. The main subject of the market protection system is that an issue could not be resolved within 24 hours under the secure marketplace rules. If you believe that any product, stall, or user violates the secure marketplace rules on Shopexi.com—even without placing an order—you can contact us via destek@shopexi.com and help support the sustainability of the secure marketplace.
Products, content, or promotions that violate applicable laws, regulations, or secure marketplace rules are stopped by Shopexi auditors before being published. After providing the smart website owner with the necessary information, training, and support, the owner is asked to edit the product or remove it. Smart website owner suppliers, affiliate products and their users are parties to and beneficiaries of the Shopexi Marketplace market protection system.
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