The delivery range is specified by the suppliers on the product detail page of Shopexi.com. Once the relevant supplier drops the product into the order system, it confirms it. It is responsible for shipping the product within the specified period. Your product will be delivered within 1-3 business days from the date it is shipped.

From the creation of the order, you can track the shipping and delivery processes through the ‘Orders’ section in your Shopexi bi+smart intelligent e-commerce systems, shopexi.com user profile.

Please check the package together with the courier when receiving the order. In case of damage;

•  Request a Damage Assessment Report from the courier.

•  You can initiate return processes from the ‘Return’ section within 24 hours after the assessment report of your damaged product has been recorded.