Shipping & Delivery
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It is written on the product page how many days the product will be shipped. payment shopexia after reaching then, a notification drops to the supplier, the supplier ships the order within the specified time and enters the shipping information into the system. Shipping information will be sent to your email address and mobile phone number via SMS . And you can also check the situation from my orders page in the Account menu.
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Your order may not have been delivered because you were not present at the address. If you are not found at your address by the courier company, a notification slip is left on your door. You can reach the cargo branch with the information on the slip to get information about your cargo..
- You can get information from the cargo company related to your tracking number for your cargo transactions. You can reach your tracking number through the 'Orders' section.
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Cargo companies generally inform you by SMS on the day they go out for delivery.
If you are not at the given address, an information note is left on the door.
You can collect your package from the address provided on the information note within 3 days.
-Packages not collected after 3 days are returned.
The collection of ordered packages is the responsibility of the consumer, and while the cancellation conditions are at the discretion of the supplier, the shipping fee is charged to the consumer who does not receive the order.
