Product & Supplier
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In Shopexi bi+smart+ smart e-commerce systems, your different orders can be delivered by multiple delivery companies or in multiple packages from the same suppliers, depending on your purchase channels and methods. Please contact the supplier before initiating any process to check the status of your order.
- If the supplier has sent an incomplete product, you can request product delivery by contacting directly without creating a return process.
- If you think your product is incomplete or different than described, you need to initiate a return process for the order. After initiating the return process, if the order cannot be resolved within 24 hours by the store and consumer, Shopexi marketplace protection system buys the transaction as problematic and requests the full completion of the parties' payments and refunds and the product to be sent to the inspection center. After the necessary inspection and documentation, the shopexi bi+smart smart e-commerce systems market protection system takes the necessary measures for a sustainable safe market within its scope.
- You can find more detailed information about the Market Protection System and Safe Marketplace Rules HERE.
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Shopexi bi+smart intelligent e-commerce systems have 3 different shipping fee options.
- Receiver Paid Shipping; shipping fee is paid by you
- Free Shipping; shipping fee is paid by the supplier
- Conditional Shipping; The supplier offers free shipping over a certain shopping amount.
- Delivery fees and conditions are determined by the suppliers.
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Unfortunately, it is not available. However, Shopexi bi+smart smart e-commerce systems offer their customers the option of individual import in partnership with many suppliers abroad. Products offered with the individual import option are presented under the Shopexi brand with a 21-day delivery option and individual import conditions are specified in the product detail.
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Shopexi bi+smart is a retail sales channel within intelligent e-commerce systems that sends from the supplier's stock with standard shipping conditions and has a low number of items.
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Shopexi bi+smart is a sales channel offering advantageous prices for multiple purchases within smart e-commerce systems.
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Shopexi bi+smart is a sales channel for products delivered on the same day or within 1 hour, determined by the supplier within certain areas and times through smart e-commerce systems.
